Lester G Jenkins

Since 1999, I have enjoyed being a part of the “small business man’s dream” in our local community of Cartersville Ga. Starting out I had a vision of being able to supply customers with their needs in all aspects of the insurance arena. Farm, commercial, business, industrial, workers comp, business auto, and all areas of personal lines insurance was the goal. Be a true one-stop operation. Today we not only serve North West Ga but the surrounding states of Alabama, Tennessee, North and South Carolina, and parts of Texas. I find that no matter how important the cost of insurance is; It is more important to have the proper coverage. It is my goal to provide both!

We are expanding our operations every day to bring credible and cost-efficient carriers to offer our clients. With multiple carriers, we can offer many solutions. Please feel free to call, email, or stop by one of our locations.

It has been a pleasure and an honor to see the growth of my business and the communities we serve. I would personally like to thank everyone that has been involved in my agency over the last 20 years and truly let our clients know we do appreciate their business.

Chelzee McCollum

Chelzee was born in Rome, Ga, and has lived in Rome for most of her life, she currently resides in Summerville, GA. She obtained her Property & Casualty and Life insurance licenses in 2014 when she started her insurance career at State Farm. She has strong marketing, sales, and customer service background. She started with our Agency in March 2018 as a Producer. In January 2020, she was promoted to our Regional Sales and Operations Manager, where she manages our Northwest Georgia offices and staff. She has a passion for Commercial and Agriculture Insurance. She has two little boys; Tyler (3 years old) and Nolan (7 months old). She enjoys attending concerts, hiking, kayaking, dirt track races, motorcycle rides, traveling, and being outdoors.

Gabriella Jordan

Hello from the newest member of the Shield Insurance Agency team! My name is Gabriella Jordan and I currently serve as a Customer Service Representative here at Shield. I was born and raised in Orlando, Florida, and currently reside in the outskirts of Atlanta. With over 7 years of experience in customer service, I am now in the process of becoming a licensed agent to help serve you more! As far as my work ethic, I have my mother to thank. Being the administrator of my school, she taught my sister and me the importance of communication, working hard, and having integrity. In my spare time, I enjoy making homemade candles, jamming out to music, going to the gym, and traveling. Please stop by to say hello, I look forward to meeting with you and providing you with customer satisfaction.

Pam Mitchell

Pam is from Thomaston, Ga. After graduating from high school she attended the University of Georgia where she met her husband Skip. Pam received a BBS in Information Management Systems and after graduation, she and Skip married in 1979 and relocated to Douglasville, Ga. There they opened a Nationwide Insurance Agency from scratch and grew it together to over a 1.5 million dollar agency. After 23 years in the insurance business and 2 children, Skip was called into the Ministry in 2004 and Pam followed.

Pam has always been in management whether it be insurance, owning a bakery, or the food industry during the Ministry years. But in 2014 she and her family were appointed to a church in north Georgia. She came back into the Nationwide Insurance family again with the Elam Agency. In 2017 Mr. Elam retired and Pam stayed as Lester Jenkins acquired the agency. So altogether Pam brings 28 years in property and casualty experience and customer service.

In her off time, Pam loves to bake, travel, and go to UGA football games and Atlanta United soccer games. She has a son, Ben, who is in the IT field, a daughter-in-law, Ann Kathryn, who is an RN, a daughter, Maggie, who attends Kennesaw State University, and a Shih-Tzu named Rascal.

Hannah Grogan

Hannah is a 2018 Cartersville High School graduate. She has lived in Cartersville, GA her whole life. She is currently studying Accounting and Business at Georgia Highlands College, her goal is to obtain her Bachelor’s Degree in Business within the next 4 years. Hannah just obtained her property and casualty license. She is eager to learn and serve customers and the community with the highest quality at Shield Insurance Partners.

Maggie Mitchell

Maggie is currently living in Kennesaw, GA, attending Kennesaw State University. She is obtaining her degree in Business Marketing with a minor in Accounting. She recently decided to begin her career as an insurance agent which led her to Shield Insurance Partners. She has excellent customer service skills and looks forward to building relationships with clientele.

Holly Bullock

Holly Bullock was born and raised in Chatsworth GA. She is married and has three children and one Grandbaby, She has been working in the insurance field for 12 plus years. She has experience in Property & Casualty Insurance along with Commercial business, Life & Health. She was employed with Liberty National Life for 5 Years as an Employee Benefits Specialist before getting her license for P&C. She is a Board Member for the Murray County Chamber of Commerce, The Murray County Community Christmas, and the Salvation Army Corp. She loves spending time assisting the community. Her goal is to help save money for her customers while offering the very best products available in various states.

Madison Houston

Madyson Houston was born in Chatsworth Ga but raised in Gainesville, Ga. She is a part-time employee with our Chatsworth office assisting in the Clerical Field.
She plans to attend Dalton Cosmetology School in the spring. She loves art and design. She is very soft-spoken with a sweet temperament that aids her well in the customer service field.

Michelle Adams

Michelle Adams is a commercial and personal lines insurance agent working with Shield Insurance Partners in the Fayetteville location. She has been an insurance agent for several years helping clients and businesses find affordable insurance that meets their needs. Michelle has lived in the Fayetteville area for 29 years.  She has been married to her husband Kenny for 30 years. Michelle truly has a passion to help provide insurance solutions for Georgia families and businesses.