Lester G Jenkins

Since 1999, I have enjoyed being a part of the “small business mans dream” in our local community of Cartersville Ga. Starting out I had a vision of being able to supply customers of their needs in all aspects of the insurance arena. Farm, commercial, business, industrial, workers comp, business auto, and all areas of personal lines insurance was the goal. Be a true one stop operation. Today we not only serve North West Ga but the surrounding states of Alabama, Tennessee, North and South Carolina and parts of Texas. I find that no matter how important that the cost of insurance is; It is more important to have the proper coverage. It is my goal to provide both!

We are expanding our operations every day to bring credible and cost efficient carriers to offer our clients. With multiple carriers we can offer many solutions. Please fill free to call, email, or stop by one of our locations.

It has been a pleasure and an honor to see the growth of my business and the communities we serve. I would personally like to thank everyone that has been involved in my agency over the last 20 years and truly let our clients know we do appreciate there business.

Sonya Brewster

I started my career in insurance 17 years ago. I started as a licensed P&C service agent with Geico Insurance. I was promoted from a service agent with Geico to quality control/trainer. I spent a total of nine years with Geico.

I moved to Georgia from Fredericksburg, Virginia and began working for the Kearns agency. I’ve been with the Kearns agency for close to 8 years.

On the personal side, I have three daughters and I’m also a grandmother of three; all under the age of four. I enjoy reading, walking, swimming and anything beach related.

Gabriella Jordan

Hello from the newest member of the Shield Insurance Agency team! My name is Gabriella Jordan and I currently serve as a Customer Service Representative here at Shield. I was born and raised in Orlando, Florida and currently reside in the outskirts of Atlanta. With over 7 years of experience in customer service, I am now in the process of becoming a licensed agent to help serve you more! As far as my work ethic, I have my mother to thank. Being the administrator of my school, she taught my sister and I the importance of communication, working hard, and having integrity. In my spare time I enjoy making homemade candles, jamming out to music, going to the gym, and travelling. Please stop by to say hello, I look forward to meeting with you and providing you with customer satisfaction.

Pam Mitchell

Pam is from Thomaston, Ga. After graduating from high school she attended the University of Georgia where she met her husband Skip. Pam received a BBS in Information Management Systems and after graduation, she and Skip married in 1979 and relocated to Douglasville, Ga. There they opened a Nationwide Insurance Agency from scratch and grew it together to over a 1.5 million dollar agency. After 23 years in the insurance business and 2 children, Skip was called into the Ministry in 2004 and Pam followed.

Pam has always been in management whether it be insurance, owning a bakery, or the food industry during the Ministry years. But in 2014 she and her family were appointed to a church in north Georgia. She came back into the Nationwide Insurance family again with the Elam Agency. In 2017 Mr. Elam retired and Pam stayed as Lester Jenkins acquired the agency. So altogether Pam brings 28 years in property and casualty experience and customer service.

In her off time Pam loves to bake, travel, and go to UGA football games and Atlanta United Soccer games. She has a son, Ben, who is in the IT field, a daughter-in-law, Ann Kathryn, who is an RN, a daughter, Maggie, who attends Kennesaw State University, and a shih-tzu named Rascal.

Jeannie Bays

CISR, AINS – Associate Agent

I have been in the insurance industry since 1972 and have experience on both the independent side, as well as the direct writer side of the business focusing mainly on Commercial business. My background includes working for 10 years on the company side supporting the Sales Agents and 35 years on the Broker side as an Account Manager supporting the Producers.

My goal for my agency is to build long lasting relationships with my customers and provide excellent Customer Service for their every day needs. I am always available to help with all your insurance questions and concerns.

I am married to my husband, Bill. Bill and have been married for 30 years. We have 3 children and 5 grandchildren. I have lived in Henry County for 17 years and in my spare time I enjoy reading and spending lots of time with my 5 Grandchildren.

Essie Moss

Essie was born in Memphis, TN. She has lived in Memphis most of her life. She graduated from Northside High School in 1981, from Remington College in 2001.

Essie and her family relocated to Fayetteville, GA in July 2017, where she began her new career in insurance in November 2017 as a Customer Service Agent with Kearns Insurance Agency.

She obtained her Property and Casualty Resident license in October 2018. Essie is a customer service advocate, she is committed to “serving” and “sharing” her expertise to empower her clients to make the best insurance decisions for themselves and their family.

Essie is an active member of Destiny Christian Center International Church, in Fayetteville, GA. Essie is married to Terry, and has four daughters, one son and one grandson.

Essie enjoys traveling with her family, experiencing new/healthy foods and yoga.

Reia Neeley

Reia has lived in Murray County her entire life. Being an insurance
agent for fifteen years, has given her the experience and knowledge to
offer excellent customer service to current and future clients. She
loves the hometown environment of Murray County and being a part of the
Shield Insurance Partners. She has the opportunity to meet the
insurance needs of the community, whether it’s a personal, commercial,
or farm policy.

Virginia Hawley

Ginny has lived in the Cartersville area for the past 30 years. She recently decided to begin a new career as an insurance agent which led her to Shield Insurance partners. She has excellent customer service skills and looks forward to building relationships with clientele. She is licensed in property and casualty insurance for both personal lines and commercial lines.

Chelzee McCollum

Chelzee was born in Rome, Ga and has lived in Rome all of her life. She obtained her P&C and Life insurance licenses in 2014 when she started her insurance career at State Farm. She started with Lester Jenkins Agency in March 2018. She is recently engaged. She has a two year old son and currently expecting her second child. She enjoys hiking, traveling and being outdoors.